Terms of service
OVERVIEW
Welcome to Erosa Glo! The terms "we", "us" and "our" refer to Erosa Glo. Erosa Glo operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Erosa Glo is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to display our products and services as accurately as possible in our online store. However, colors and product appearance may vary depending on your device settings and screen display.
We do not guarantee that the appearance of any product will exactly match how it appears online.
All product descriptions and pricing are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities available for purchase.
Our products are intended for cosmetic use only. Individual results may vary. Customers should carefully review ingredient lists and perform a patch test before full use. Erosa Glo is not responsible for allergic reactions, sensitivities, misuse of products, or results that differ from expectations.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Erosa Glo reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Erosa Glo confirms acceptance. We must receive and process your payment before your order is accepted.
Please review your order carefully before submitting, as Erosa Glo may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, or phone number provided at checkout.
Your purchases are subject to our Refund Policy.
You represent and warrant that your purchases are for personal or household use only and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made through our store. You agree to promptly update your account and other information, including your email address and payment information, so that we can complete your transactions and contact you when necessary.
SECTION 5 - SHIPPING AND DELIVERY
Shipping times are estimates only and are not guaranteed. Delivery times may vary depending on destination, carrier delays, customs processing, weather conditions, or supplier fulfillment times.
We are not responsible for delays caused by shipping carriers, customs, or events outside our control.
Once an order has been handed to the shipping carrier, delivery times and transit delays are outside our control.
SECTION 6 - INTELLECTUAL PROPERTY
All content included on this website, including but not limited to text, graphics, logos, images, videos, product descriptions and branding, is the property of Erosa Glo or its content suppliers and is protected by applicable intellectual property laws.
You may not reproduce, duplicate, copy, sell, resell or exploit any portion of the Services without express written permission from us.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools or services that we neither monitor nor control.
You acknowledge and agree that such tools are provided "as is" and "as available" without warranties of any kind. We shall have no liability arising from or relating to your use of optional third-party tools.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available through our Services may include materials from third parties.
Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party websites and we do not warrant and will not have any liability for third-party materials, websites, products or services.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Erosa Glo is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with Erosa Glo and not Shopify.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Erosa Glo.
SECTION 10 - PRIVACY POLICY
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11 - FEEDBACK
If you submit reviews, comments, suggestions or other feedback, you grant us the right to use, edit, copy, publish and distribute such content without restriction or compensation to you.
You agree that your comments will not violate any rights of any third party, including copyright, trademark, privacy or other personal rights.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times or availability.
We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.
SECTION 13 - PROHIBITED USES
You may not use the site or its content:
- For any unlawful purpose
- To violate any laws or regulations
- To infringe upon our intellectual property rights or the rights of others
- To harass, abuse, insult, harm or discriminate
- To submit false or misleading information
- To upload malicious code or viruses
- To spam, phish, scrape, crawl or automate access to the website
- To interfere with the security features of the Services
We reserve the right to terminate your use of the Services for violating any prohibited uses.
SECTION 14 - TERMINATION
We reserve the right to terminate or suspend access to our Services at any time without notice if we believe you have violated these Terms of Service.
SECTION 15 - DISCLAIMER OF WARRANTIES
The Services and all products offered through the Services are provided "as is" and "as available" without warranties of any kind, either express or implied.
We do not guarantee that your use of our Services will be uninterrupted, secure or error-free.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Erosa Glo shall not be liable for any indirect, incidental, punitive, special or consequential damages arising from your use of the Services or any products purchased through the Services.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Erosa Glo and its affiliates, partners and service providers from any claim or demand arising out of your breach of these Terms or your violation of any law or rights of a third party.
SECTION 18 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, void or unenforceable, the remaining provisions shall remain enforceable to the fullest extent permitted by law.
SECTION 19 - ENTIRE AGREEMENT
These Terms of Service and any policies posted on this site constitute the entire agreement between you and Erosa Glo regarding your use of the Services.
SECTION 20 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of New Jersey, United States.
Any disputes arising from the use of our Services or the purchase of products from Erosa Glo shall be resolved in the state or federal courts located in New Jersey, and you consent to the jurisdiction of such courts.
SECTION 21 - CHANGES TO TERMS OF SERVICE
We reserve the right to update, change or replace any part of these Terms of Service at any time by posting updates to our website.
Your continued use of the website following any changes constitutes acceptance of those changes.
SECTION 22 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
