Orders typically take 1–3 business days to process. After that, shipping usually takes 7–15 business days within the United States and 10–20 business days internationally. Delivery times may vary depending on carrier delays or customs processing.

Once your order has shipped, you will receive a tracking number via email. Please allow 3–5 days for tracking information to update.

Tracking information can take a few days to update after shipment. This is normal, especially during peak shipping periods or carrier delays.

We can only cancel or modify orders if they have not yet been processed or shipped. If your order has already been fulfilled, we are unable to make changes.

We accept returns on unopened and unused items in their original packaging within 30 days of delivery. For hygiene and safety reasons, opened or used skincare products cannot be returned.

Yes, sale items can be returned as long as they are unopened, unused, and in original packaging. Items that show signs of use cannot be returned.

If your order arrives damaged or incorrect, please contact us within 7 days of delivery with your order number and photos. We will resolve the issue as quickly as possible.

Our products are formulated for general cosmetic use, but skin types vary. We recommend reviewing ingredients carefully and performing a patch test before full use.

While our products are made with skincare use in mind, individual reactions may vary. If irritation occurs, discontinue use immediately and consult a healthcare professional if needed.